Gift Card Terms

Digital Gift Cards are issued by Black Pepper and are redeemable for merchandise only.

The balance left on a Digital Gift Card will not be returned to a customer in the form of cash. 

Digital Gift Cards may not be returned, applied to previously purchased merchandise, or used to buy another gift card. Promotions or discounts cannot be applied to gift card purchases.

If a Digital Gift Card is lost, stolen, or destroyed, it is at Black Pepper’s discretion to replace it if you provide the card number. 

A replacement card will be the value of the Digital Gift Card at the time Black Pepper processes your request.

A Digital Gift Card has a 36-month expiration from the date it was purchased.

Gift Cards purchased online or in Australian store are not redeemable in any Black Pepper stores outside of Australia.

Online sale total must be a minimum of $1.00 after all discounts, gift card and a Loyalty voucher is applied. If the total voucher has been applied and the total value of the order is $0.00 the order will fail. 

Loyalty rewards and coupon codes cannot be redeemed to purchase part or all of a gift card.

Gift Cards purchased in store cannot be redeemed on the Black Pepper website. If you cannot redeem in store please contact customer service.