3 for $99^ Selected Essential Tops T&Cs apply
2 Hour Uber Delivery on selected Australian orders
2 for $99^ Printed Tees T&Cs apply
3 hour Click & Collect with selected stores
Sign up and get $20 off* your next order | Limited Time Only
Free Standard Shipping on all orders $99+
Floor to Door
HOW FLOOR TO DOOR WORKS
1. Our in-store team will check the availability of your selected item and once confirmed, place the order for you directly
in-store.
2. Our in-store team will check the availability of your selected item and once confirmed, place the order for you directly
in-store.
3. Payment for the order will be processed in-store, and you’ll receive an order confirmation receipt at the time of
purchase.
4. Your order will then be delivered directly to your door!
FLOOR TO DOOR FAQs
The Floor to Door service is available at all Black Pepper stand-alone stores only.
Please refer to our Shipping & Delivery policy for further information regarding delivery times.
We offer free delivery for all orders over $99. For all orders below $99, a $12.95 delivery fee will apply.
Once a Floor to Door order has been placed in-store, we are unable to cancel or amend any details including, name, email, delivery address and products ordered.
Our standard in-store returns policy will apply. Simply visit us in any Black Pepper store with proof of purchase to proceed with an exchange or refund, ensuring all returns conditions are met.
While our team does their best to confirm availability before placing your order, there may be rare occasions where it cannot be fulfilled. If this occurs, you will receive a notification via email.
In such cases, you’ll need to visit any Black Pepper store with the email notification to receive a full refund. Please note, it is not possible to adjust the items on the order, or have the refund processed remotely.
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