Delivery Information

Destination    Timeframe   
  AUS $ 
Australia & New Zealand - orders $100 or over 1-10  business days Free
Australia - orders under $100 
1-10 business days $8.00
New Zealand - orders under $100 10-15 business days $9.95
International (outside Australia and New Zealand) 5-10 business days $25.00

*Please note that the International delivery fee of $25.00 excludes taxes and duties.

Some services may be impacted due to Coronavirus. This includes the timeliness of your delivery.  If you have specific needs please contact our Customer Service Department: Australian enquiries: 1800 001 399 | New Zealand enquiries: 0800 808 153 |


Within Australia, Black Pepper sends parcels via the Australia Post E-Parcel service so please allow 1-10 days for delivery. If you have specific needs please contact our Customer Service Department on 1800 001 399  or email at

A signature is required upon delivery so please select an address where someone is available during business hours to receive your purchase. If for some reason your parcel cannot be delivered, a card will be left and you will then be required to pick up your parcel at the designated post office.

For international orders, we send our parcels via Australia Post International Registered Post service.  Please allow 5-10 business days for delivery. We charge a flat rate of $25.00 on all international orders, excluding New Zealand which is a flat rate of $9.95.

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